IGI Retail Support Program

Retail Support Program

Empower your sales team to handle queries and win trust more effectively
IGI’s sales programs and seminars will advance your staff’s product knowledge, confidence and mastery of sales presentations.

Knowledge Enhancement

  • Diamond grading based on uniform international standards
  • Comprehensive analysis: Carat weight, clarity, color and cut
  • Reading, understanding and explaining grading reports
  • Identification of gemstones and pearls
  • Types of jewelry mountings and settings
  • Metal alloys and textures
IGI Retail Support Program

Sales Skills

  • Understanding generations
  • Consumer psychology
  • Effective persuasion
  • Body language
  • Sales techniques


  • IGI’s continuous support and synergy with professionals and consumers alike permits us to design and implement programs to better connect your staff with the consumers in your stores.