Retail Support Program

IGI also offers retail sales programs and seminars to companies that wish to offer their staff enhanced gemological knowledge required for their sales presentation.

Product Knowledge

  • Grading of diamonds based on the international grading system
  • 4 Cs: carat weight, clarity, color and cut
  • Identification of gemstones and pearls
  • Types of jewelry, settings and metal textures
  • Reading and understanding diamond certificates

Sales Skills

  • Understanding generations
  • Consumer psychology
  • Effective persuasion
  • Body language
  • Sales techniques


  • Empowers the sales team to upgrade their knowledge and handle queries more effectively.